Fergs Beds

We had a very pleasant experience with Nick and Paula when buying our After Dark Kelly Bed. They were very knowledgeable, helpful and friendly. We will be making return visits to their store in the future. Thank you so much for your great service. J & B

Yusoff was an outstanding help from start to finish. Knowledgeable about the range but not pushy. Felt like he was trying to fit me to the best bed for me not the most expensive one. Easy process the whole way through. Thanks Team.

Excellent team at the Glen Innes store. They were very patient while I went backwards and forwards trying to make the right decision on bed size. My husband and I are sleeping beautifully and no longer waking up stiff and sore. Many thanks.

It was a pleasure dealing with the Glen Innes people at Beds R Us. They were so helpful. I was so pleased I called in as I was actually going to NOSH. Even the delivery person went out of his way to be helpful. And the bed is lovely - it's in my spare room and all my guests have told me they have had a wonderful night's sleep on it. Many thanks.

Excellent service, friendly staff, prompt and efficient delivery. We are extremely happy customers! THANK YOU

Very happy with the service and especially with the delivery and notification of when it would be delivered. Although the replacement mattress was similar to our existing one, we have found it of superior quality and comfort.

We would like to say a BIG thank you to the Glen Innes team. They have always gone out of their way to provide excellent customer service. We have really appreciated their assistance. Many thanks.

Just a note to say a Big Thank You to Beds R Us Te Rapa for organising and delivering my new replacement base. I am so pleased with their friendly service, that I will in future be buying all my bedding requirements from you.

I just want to say how impressed I am with our whole experience. The delivery was on time and the driver was polite and helpful and I am definitely coming back to purchase another mattress soon.

We knew that we wanted (single bed mattress for toddler), the sales guy gave us an honest appraisal of the benefits of each one in the store, had if not been for him we would have gone away and checked online but instead we bought there and then as we had the confidence we were getting the right mattress.

We were very happy with Yusoff Kamal's sales approach, giving us time and space but also being available to answer our questions. He made us feel very welcome and there was no 'sales' pressure which made the experience of choosing our new mattress a good one.

Manager at Glen Innes store is very accommodating and helpful. Offered to help me set up the bed too.

We want to acknowledge Bruce at the GI store. He provided a wonderful buying experience for us from purchase to delivery. Will most certainly recommend Beds R Us to our circle of contacts. Thanks again Bruce.

Thank you for your help and patience helping us find the right bed. We were very well looked after.

"Great service and really good flexibility with delivery time from staff"

"Great service, very helpful, shifted beds around and took old one away. Well done. I was impressed."

"We ordered the bed in late December and went overseas for a month.  The bed was ready for delivery, as arranged, as soon as we returned.  Service was very efficient, and the bed was delivered and installed very quickly."

"The guys who delivered the bed were brilliant and very helpful getting the bed into the room and set up and also putting on our existing bed head. They were ahead of time in their deliveries, giving us a call to let us know they could come early - which was great."

"Nick is great. We popped into the store when it opened as it was conveniently located near Nosh. Nick is friendly, knowledgeable and nice to deal with. We will be back for more from him, he make the difference. Call me old-fashioned but service and being nice still matters."

I belatedly wanted to pass on my thanks for the wonderful service I received namely from Yusoff, but the rest of the GI team also when purchasing a new mattress earlier this year.  You made the whole task of finding a new bed super easy and the advice given was never pushy or focused on a sale.  When I decided to swap the bed for another one, again it was no trouble.  So I will definitely be recommending your store to people in the future!

DearSir/Madam

A quick note to say how pleased I am with the great service received from your Glen Innes store.  Especially from sales assistant Yusoff who delivered outstanding customer service in a warm, relaxed, informative professional way.  He is a credit to your company....And as promised my mattress was delivered right on time, well done. Yours Sincerely

Yusoff is an excellent consultant. He was extremely knowledgeable, helpful and patient. There was no pressure, in fact the opposite, which only confirmed the purchase of the sale. I note that Beds R Us salespeople are not commission based, which I applaud. I trust they are being recompensed appropriately. Yusoff is an asset to your company. I highly recommend him and the company itself. Thank you. PS. I am really enjoying the bed too. Excellent sleeps even in this muggy weather.

Staff efficient and excellent to deal with. They are the reason why this is my second purchase from this store (bought a double Chiro bed last year).

The staff at the Glen Innes store have been really helpful and helped us out at every step of the process.