Fergs Beds

"The guys who delivered the bed were brilliant and very helpful getting the bed into the room and set up and also putting on our existing bed head. They were ahead of time in their deliveries, giving us a call to let us know they could come early - which was great."

"A quick note to say how pleased I am with the great service received from your Glen Innes store. Especially from sales assistant Yusoff who delivered outstanding customer service in a warm, relaxed, informative professional way. He is a credit to your company....And as promised my mattress was delivered right on time, well done."

"I belatedly wanted to pass on my thanks for the wonderful service I received namely from Yusoff, but the rest of the GI team also when purchasing a new mattress earlier this year. You made the whole task of finding a new bed super easy and the advice given was never pushy or focused on a sale. When I decided to swap the bed for another one, again it was no trouble. So I will definitely be recommending your store to people in the future!"

"Staff efficient and excellent to deal with. They are the reason why this is my second purchase from this store (bought a double Chiro bed last year)."

"The staff at the Glen Innes store have been really helpful and helped us out at every step of the process."

"Nick is great. We popped into the store when it opened as it was conveniently located near Nosh. Nick is friendly, knowledgeable and nice to deal with. We will be back for more from him, he make the difference. Call me old-fashioned but service and being nice still matters."

"We just wanted to drop you a note to tell you how much we appreciated the advice & great salesmanship of Graham Henley from your Te Rapa BedsRus store.  We have been searching for a bed for some time having purchased an expensive “mistake” about 9 years ago from “opposition store deleted”.  We have purchased a bed from Graham He was great!!! He certainly knows his stuff!!!  He was informative, went to great lengths to explain the difference between soft, medium & firm and match us to the right bed.  We have & will continue to recommend him to friends & family."

"I just wanted to say that I was very impressed with the customer service I received from all your staff this week when shopping for a new bed. All three of the male staff members were well informed, have great advice and deals but were not pushy and obnoxious as I often find sales people to be. Keep up the good work. Thank you"

"Very impressed with the personal attention given in store even remembering that we had purchased our previous bed from them - 12 years earlier ! Also super impressed with the bed delivery team. There was a young trainee on the day and the experienced man was clearly helping and explaining to him about installation - removal of old bed -how to easily remove packaging etc - set up of new one. As a business owner too it was great to see skilled and experienced staff passing on their knowledge to others to ensure that the whole "BedsRus" experience is pleasurable from start to finish. Well done to everyone."

"Yusoff is an excellent consultant. He was extremely knowledgeable, helpful and patient. There was no pressure, in fact the opposite, which only confirmed the purchase of the sale. I note that BedsRus salespeople are not commission based, which I applaud. I trust they are being recompensed appropriately. Yusoff is an asset to your company. I highly recommend him and the company itself. Thank you. PS. I am really enjoying the bed too. Excellent sleeps even in this muggy weather."